SHIPPING & DELIVERY

SHIPPING CHARGES & DELIVERY +

Shipping fees depend on the delivery country you select at checkout.

Orders are typically delivered within 15 - 20 business days from the date of dispatch. Delivery times may vary depending on your location, local postal services, and customs processes. Customers in remote areas might experience slightly longer wait times.

DUTIES & TAXES +

Duties and taxes may vary depending on your delivery country and are typically payable by the customer upon delivery. These charges are set by local authorities and are outside of our control.

MADE-TO-ORDER ITEMS +

Some of our designers have taken the slow fashion approach by offering made-to-order pieces. In this case, the production time may vary from a few days to a few weeks. While dispatch time may vary by brand and by product, your piece(s) will be with you within the indicated time frame. To know the exact shipping times for the item(s) you would like to order, we advise that you check each individual product page ahead of completing your order.

ORDER TRACKING +

After placing an order, you will receive a confirmation email and a dispatch email when your order is shipped that contains all the details needed to track your shipment.

Shopped pieces from multiple designers? +

Please note that we work with designers globally. If you place a multi-brand order, you will not always receive your items at the same time and in the same package. You may receive multiple shipment notification emails to track the status of individual items.

RECEIVING YOUR ORDER +

To help us ensure your order arrives on time, please check that you will be available to sign for your order on receipt. Alternatively, if you have chosen to waive the signature requirement, we will leave your purchase outside the delivery address. PLEASE NOTE THAT IF YOU CHOOSE TO WAIVE THIS, THEFATSIA AND THE SHIPPING CARRIER CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT MAY OCCUR ONCE YOUR ORDER HAS BEEN DELIVERED.